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All purchases of software from Nova Petrochemicals Ltd. come with full money back guarantee. We want you to feel comfortable with our software, if it doesn't work for you as you expected we will refund you.
All refunds must meet the below requirements :

Refunds of our software are available to our clients if the software does not work on the website/server as shown on in our demo or documentation.

To receive a refund you must notify our company via email or phone with the reasons why you require a refund. Refunds will not be accepted if Nova Petrochemicals Ltd. can resolve the problems within 10 days.

All refunds must occur less than 31 days after purchase of the software.All references and files of the software must be deleted from Computers, servers and any other places of storage.

Nova Petrochemicals Ltd. will not accept refunds where the problems are caused by extensive modifications to the software.

All solutions from Nova Petrochemicals Ltd. are fully tested and robust.

We supply 24 hour - 365 Days technical support for all our products as well as phone and chat support if required.

We aim to please our clients, and to see our software adding value and services to websites. If you have any questions regarding our refund policy, please feel free to email us, we are happy to assist.